Best Value was launched in April 2000 and places a duty on the Police Authority to make sure that police services provided in Hertfordshire are the most economical, efficient and effective that we can offer. Best Value ensures that Hertfordshire Constabulary continues to provide a well managed service that links closely with the public, other agencies - and anyone with an interest in our service and suppliers.

We have continued regularly to seek the views of the public. Consultation is not simply about one group listening while the other speaks, but a sharing of views and expertise. We are working with the public to make sure our services are continually improved and meet local needs.

To meet the requirements of Best Value we must assess all of our services over a five-year period. Each review team has two Police Authority members working alongside a core team of police officers and staff. A key requirement of the Best Value process is that each service is subjected to the Four C's:

To ensure that the legal requirements are met, the Best Value arrangements and the resulting reviews are audited and inspected by District Audit (part of the Audit Commission) and Her Majesty’s Inspectorate of Constabulary (HMIC).

We are now in the fourth year of Best Value and are currently in the process of undertaking three reviews (our 16th, 17th and 18th ).

These Best Value Reviews can be accessed by year from the menu on the right of this page.